Privacy Policy
Last updated: September 4, 2025
Sprout & Sage Travel Co ("Sprout & Sage," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (including sproutandsagetravel.com and any subpages) and when you contact us, subscribe to Field Notes, or book a consultation.
If you have questions, contact us at privacy@sproutandsagetravel.com.
1) Who We Are & Scope
Data Controller: Sprout & Sage Travel Co, United States (Oklahoma).
Contact: privacy@sproutandsagetravel.com
Applies to: our website, email communications, consultations, and related services. This Policy does not cover third‑party sites we link to.
2) Information We Collect
We collect information in the following categories:
a) Identity & Contact — name, email address, phone number, location (city/region), social handles (if you share them).
b) Booking & Service Details — trip preferences, interests, budgets, destinations, dates, party size, accessibility needs, and any other information you provide during discovery calls or forms.
c) Communications — messages you send us via forms, email, or social media; your newsletter preferences; survey responses.
d) Technical & Usage — IP address, device and browser type, pages viewed, links clicked, time on page, referring/exit pages, approximate location (derived from IP), and similar data collected by analytics and cookies.
e) Marketing & Ads — your interactions with our emails (opens/clicks) and with our ads on platforms like Google and Meta, including attribution and campaign performance metrics.
f) Travel Fulfillment (if you book travel) — information necessary to plan/fulfill travel (e.g., legal name as on ID, loyalty numbers, dietary or room preferences, emergency contact). We only collect this when relevant to a booking you request and will let you know what’s required.
We collect information from you directly, automatically (cookies, analytics), and from service providers (e.g., email marketing, ad platforms) as permitted by law.
3) How We Use Your Information
We use your information to:
Provide our services (discovery calls, trip research, and planning).
Respond to your inquiries and provide customer support.
Send Field Notes and other email communications you opt into.
Personalize site content and measure site performance.
Run analytics, improve our website, and develop new offerings.
Market responsibly (including remarketing) where permitted by law.
Comply with legal obligations and enforce our terms.
Legal Bases (GDPR/UK GDPR): consent (e.g., newsletters/marketing), contract (to deliver requested services), and legitimate interests (to secure and improve our services, measure performance, and communicate with you).
4) Cookies & Similar Technologies
We use cookies, pixels, and tags to operate our site, measure performance, remember your preferences, and deliver/measure ads.
Manage preferences at Cookie Preferences (link will open a cookie settings panel if configured) and via your browser settings.
Some advertising and analytics cookies may be considered a "sale"/"sharing" of personal information under certain U.S. state laws if used for cross‑context behavioral advertising.
Where legally required, we will request your consent before setting non‑essential cookies.
Opt‑Out of Targeted Ads: You can also limit interest‑based ads in your browser and mobile device settings, and via industry tools (e.g., NAI/DAA opt‑outs) where available.
5) How We Share Information
We do not sell personal information for money. We share information with:
Service Providers/Processors who help us run the business (e.g., website hosting/platform, analytics, email marketing, scheduling/meeting tools, customer support). They are contractually bound to use data only to provide services to us.
Travel Suppliers (only if you book travel) such as hotels, tour operators, transportation providers, and consolidators, strictly to fulfill your requested trip.
Advertising & Analytics Partners to measure performance and (where permitted) deliver/measure our ads. We use settings to minimize data sharing and respect your choices.
Legal/Compliance if required by law, to protect rights, safety, or prevent fraud.
Business Transfers in connection with a reorganization, merger, or similar event (your data remains protected).
6) Your Privacy Choices & Rights
Email: You can unsubscribe from Field Notes and other marketing emails at any time using the link in our emails or by contacting us.
Cookies/Ads: Update your preferences at Cookie Preferences and adjust browser/device ad settings. If your browser sends a recognized opt‑out preference signal (e.g., Global Privacy Control), we will endeavor to honor it where required and technically feasible.
Access/Deletion/Correction: Depending on your location, you may have rights to request access to, deletion of, correction of, or portability of your personal information, and to opt out of targeted advertising or profiling.
U.S. State Rights (e.g., CA/CO/CT/UT/VA): You may have the right to opt out of the "sale"/"sharing" of personal information for targeted advertising. Use Do Not Sell or Share My Personal Information or contact us.
EEA/UK/Switzerland: You may also object to processing based on legitimate interests and withdraw consent at any time (this will not affect prior processing). You may lodge a complaint with your local data protection authority.
To exercise rights, email privacy@sproutandsagetravel.com with the subject line "Privacy Request" and specify your request and location (state/country). We will verify your identity before fulfilling requests. You can also appoint an authorized agent to act on your behalf as allowed by law.
Appeals (US states where applicable): If we deny your request, you may appeal by replying to our decision email with "Appeal" in the subject.
7) Data Retention
We retain personal information only as long as needed for the purposes described above, to comply with our legal obligations (e.g., tax, accounting), resolve disputes, and enforce agreements. We apply criteria such as account activity, subscription status, and legal requirements to determine retention.
8) International Transfers
If you are outside the United States, your information may be transferred to and processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) with our processors.
9) Security
We implement reasonable technical and organizational measures appropriate to the nature of the data we process. No method of transmission or storage is 100% secure; please use caution when sharing information online.
10) Children’s Privacy
Our site and services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact privacy@sproutandsagetravel.com to request deletion.
11) Third‑Party Links
Our site may link to third‑party websites or services. We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.
12) Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Material changes will be highlighted on this page and/or communicated via email if you are subscribed.
13) Contact Us
Sprout & Sage Travel Co
Oklahoma, United States
privacy@sproutandsagetravel.com
State-Specific Disclosures (U.S.)
California (CCPA/CPRA): We collect the categories listed in Section 2. We use and disclose them for the purposes in Sections 3 and 5. California residents can exercise rights as described in Section 6. We do not sell personal information for money. We may "share" personal information for cross‑context behavioral advertising (e.g., ads/analytics cookies) unless you opt out.
Virginia/Colorado/Connecticut/Utah: Similar rights may apply, including the right to opt out of targeted advertising. See Section 6.
EEA/UK Disclosures
Controller: Sprout & Sage Travel Co (see contact above).
Lawful Bases: consent, contract, legitimate interests (as described in Section 3). Where we rely on legitimate interests, these include improving and securing our services, communicating with you, and measuring performance. You can object to processing based on legitimate interests at any time.
Your Rights: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Contact us to exercise these rights.
Transfers: When transferring data outside the EEA/UK, we use appropriate safeguards as required by law.